Contact Us

Got a question about something you read on paris-walking-tours.com, spotted an outdated welcome offer, or want to flag a new sweepstakes casino we haven't covered yet? This is the page for that. We read every message that comes in, though as an independent review site we can't answer account-specific questions about any individual operator — more on that below.

What we can help with

Sweepstakes Casinos is a comparison and review resource for sweepstakes and social casinos operating in the US. We're not a casino, we don't run promotions, and we don't hold player accounts or funds. Because of that, our contact channel is best used for:

• Corrections — an offer, rating or eligible-state list that looks out of date
• Suggestions for a new sweepstakes casino we haven't reviewed
• Feedback on how we compare and rate the sites listed here
• Questions about our editorial process or how offers on this page are ranked
• General enquiries about the site, its content or its purpose

What we can't help with

Because we don't operate any of the platforms listed on this site — including Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree or Crash Duel — we're not able to assist with:

• Account logins, password resets or verification (KYC) issues
• Sweepstakes Coins (SC) redemption status, prize processing or payment timing
• Deposits, purchases of Gold Coins, or refund requests
• Bonus terms, wagering rules or promotional eligibility on a specific site
• Closing or reopening an account with any operator

For any of the above, contact the support team of the sweepstakes casino directly — legitimate operators list a support email, live chat or help centre link inside the platform itself or in the confirmation email sent when you registered. They hold your account details and are the only ones who can act on them.

Before you reach out, a few things worth knowing

A lot of the questions we receive are already answered elsewhere on the site, so it's worth checking these first:

• Availability by state: sweepstakes casinos are not available nationwide. Coverage varies by operator and by state, and some states restrict or prohibit this model entirely. Each platform sets its own eligible-state list, and that list can change — always check the operator's own terms before signing up.
• Age requirements: most sweepstakes casinos require players to be at least 18, though some set the minimum at 21, either company-wide or in specific states. This is set by the operator, not by us.
• No purchase necessary: every legitimate sweepstakes casino offers a free way to participate and to receive Sweepstakes Coins, typically alongside a mail-in alternative method of entry (AMOE). Buying Gold Coin packages is optional, not a requirement to redeem prizes.
• Responsible play: if you're concerned about your own play or someone else's, our Responsible Gambling page has resources worth reading before you contact us with a related question.
• How we're funded: we may earn a commission when readers sign up through links on this site. That doesn't change how offers are ranked or reviewed — you can read more about our approach on the About Us page.

How we handle your message

When you get in touch, it helps to include:

1. Which page or offer your question relates to
2. What you're seeing versus what you expected — for corrections, a link or screenshot helps
3. Whether you're contacting us as a reader, a researcher, or on behalf of an operator

We aim to review every message, but as a review site rather than a support desk, response times can vary and we can't guarantee a personal reply to every enquiry, particularly account or payment questions that belong with the operator instead.

Legal and editorial questions

If your question relates to how we describe eligibility, taxes on redeemed prizes, or the legal status of sweepstakes casinos in your state, we're happy to point you toward general information, but we don't provide legal or tax advice. Laws around sweepstakes promotions change at the state level and often without much notice, so for anything that affects your own participation, checking the operator's current terms and, where needed, a qualified professional is the safer route. Our Terms and Conditions page sets out the basis on which we publish this content.

Whatever the reason for reaching out — a correction, a suggestion, or just a question about how this site works — we'd rather hear from you than have inaccurate information sit uncorrected. Get in touch, and where we can help directly, we will.